SHIPPING & RETURNS

Shipping Policy

Shipping rates are calculated based on the destination and the size/weight of the order.
Estimated delivery times are provided at checkout. Please note that these are estimates and actual delivery times may vary.

We ship internationally. Customers are responsible for any customs duties or taxes imposed by their country.

Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.

In addition to the legal right of withdrawal mentioned above, we grant a return guarantee for a period of 14 days from receipt of
the goods. Thus, you can cancel the contract even after the 14-day withdrawal period by returning the goods to us within 14 days
of receipt (the period starts the day after receiving the goods), as long as the goods are in their original packaging, are complete,
have not been used or damaged, and are not goods made according to the consumer’s specifications (white and black lamps are subject to personalisation) or clearly personalized goods Shipping is sufficient to meet the deadline. The goods must be sent back to:
Str. Doctor Frederic Joliot-Curie, nr 3
Products are susceptible to dents. Do not apply pressure with your fingers, you might leave permanent dents on the material. Items must be in original condition and packaging.
To initiate a return, contact our customer service with your order details and reason for return.

Refunds will be processed within 7-10 business days upon receiving the returned item.
Shipping costs are non-refundable. Return shipping costs are the responsibility of the customer, except in cases of defective or incorrect items.

We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order. Delivery taxes are to be supported by the client.